All registrations and services paid (including those paid before March 28, 2020) are eligible for the refund according to the cancellation policy (see below). If the payment was effectuated by a credit card, the refund will be effectuated to the credit card of the payment. If the payment was effectuated by the bank transfer, the written request for refund must contain the bank account details to be used for the refund.
Cancellation policy is as follows:
Until February 1, 2021: 100% refund (deducted for an administrative charge of 400 HRK)
From February 2 until March 1, 2021: 50% refund (deducted for an administrative charge of 400 HRK)
No refund under any circumstances will be made for the cancellation requests received after March 1, 2021 or for no-show.
Cancellation requests must be made in writing to firstname.lastname@example.org. The cancellation requests received until November 30, 2020 will be followed by a refund with a maximal delay of 30 days from the day of the request. Cancellation requests received from December 1, 2020 onwards, will be processed after the rescheduled EPDiC17.
Until May 11, 2021: free cancellation
After May 11, 2021 20% of total booked stay will be charged
Total booked stay will be charged for no-show.